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Feb
4

Dear Customers,

In order to control the outgoing spam issue on the server we would be implementing the mail relays through all scripts using mail server authentication only. If your scripts are set to send the mails through localhost then you'll have to update them to ensure that you are not using sendmail as the mail tranport agent rather use the smtp of the mail server to send the mails.

You must have a valid mail box and have its credentials updated in your script which could be used to relay mails. In the absence of this the mails would not get relayed and you'll get an error.

We hope you'd appreciate that this is done to control the no. of outgoing spam from the server.

Warm Regards,

Technical Team


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Jan
17
SHARK MAIL SERVER Migration on January 26, 2012 (Thursday)
Posted by Tanuj C :: WIPL on 17 January 2012 11:58 AM

 Dear Customers, 

 

Update 2:

 

Mail Server migration has been completed successfully.

 

If you are using third party nameservers then replace the IP with the following IP.

================================================

These are the old IP's :

================================================

mail.domain.com A 208.43.101.66 (OLD IP) 

 ================================================

Replace the above IP's with the following set of new IP's once the migration has completed successfully

================================================ 

mail.domain.com A 69.175.7.170 (NEW IP)

Please note that you have to make these changes only if you are using any third party nameservers, if you are using WIPL's provided nameservers I.e. ns3.dnsracks.com/ns3.wiplon.com and ns4.dnsracks.com/ns4.wiplon.com then you don't have to make any changes.

Important

1. If you are not able to open new webmail then you can use url http://69.175.7.170

2. If mails are not getting downloaded or not getting outside from your outlook then use IP: 69.175.7.170 in outlook incomming and outgoing mail settings.

***********************************************************************

 Update 1:

 

If you are using third party nameservers then replace the IP with the following IP once a next announcement from us stating completion of migration is released to you.

================================================

These are the old IP's :

================================================

mail.domain.com A 208.43.101.66 (OLD IP) 

 ================================================

Replace the above IP's with the following set of new IP's once the migration has completed successfully

================================================ 

mail.domain.com A 69.175.7.170 (NEW IP)

Please note that you have to make these changes only if you are using any third party nameservers, if you are using WIPL's provided nameservers I.e. ns3.dnsracks.com/ns3.wiplon.com and ns4.dnsracks.com/ns4.wiplon.com then you don't have to make any changes.

***********************************************************************

In order to provide you with better performance & more stable servers we would be upgrading our mail server SHARK to heavy duty servers with Intel Xeon E31230 CORE Processors & minimum 8 GB RAM, The migration details for the servers are given below : 


Servers Impacted: SHARK.DNSRACKS.COM (SmarterMail Server) 

Why the need of Migration ? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 3 years running phase. Both of these servers have nearly completed their three years of operations and hence we feel its right time to move them to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Migration Description: During this time we will be migrating the data & sites to a new & powerful server with the following configuration :

Intel Xeon E31230 3.20 Ghz Processors (R) series 
8 GB ECC Ram
2 X 1 TB HDD

1 GBPS Port
 

Time The Migration would start at Evening 4.30 PM GMT 5.30 + (IST) time and would be completed by Morning 10:00 AM (January 27, 2011).

 

Migration Date : January 26, 2012 (Thursday)

 

Maintenance Impact: As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of sites we would be migrating. We would be providing an exact time frame for the migration in next 24 - 72 hours, along with that you'll be required to change the IP's for your DNS Service as these would be changed as well. Please check the instruction set that would be followed in the next mail.

 

Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.


We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

 

Warm Regards,

 

Team WIPL


Read more »



Jan
17
WHALE MAIL SERVER Migration on January 28, 2012 (Saturday)
Posted by Tanuj C :: WIPL on 17 January 2012 11:55 AM

Dear Customers, 

 

Update 4: 3:00 PM

 

Whale Mail Server migration has been completed successfully.

1. If you are not able to open new webmail then you can use url http://69.175.99.245

2. If mails are not getting downloaded or not getting outside from your outlook then use IP: 69.175.99.245 in outlook incoming and outgoing mail settings.

Important

 

If you are using third party nameservers then replace the IP with the following IP.

================================================

These are the old IP's :

================================================

mail.domain.com A 67.228.91.78 (OLD IP) 

================================================

Replace the above IP's with the following set of new IP's once the migration has completed successfully
================================================ 

mail.domain.com A 69.175.99.245 (NEW IP)

================================================ 

Please note that you have to make these changes only if you are using any third party nameservers, if you are using our nameservers I.e. ns3.dnsracks.com/ns3.wiplon.com and ns4.dnsracks.com/ns4.wiplon.com then you don't have to make any changes.

***************************************************************

Update 3:

 

Mail Server migration to new server is under Process.

1. If you are using our nameservers then in this period not a single mail gets bounced.

2. If you are using third party nameservers then please add the following additional MX record so mail can deliver on backupmx

domain.com MX 99 rightmx1.dnsracks.com

We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

***********************************************************************

 

Update 2: 9:30 AM

 

Due to the backup is not fully synchronized on the New Server (Whale) hence we have rescheduled the Migration process on Saturday ( 28 Jan, 2012) at 9:00 AM.

 

***********************************************************************

 

Update 1:

 

If you are using third party nameservers then replace the IP with the following IP once a next announcement from us stating completion of migration is released to you.

================================================

These are the old IP's :

================================================

mail.domain.com A  
67.228.91.78  (OLD IP) 

 ================================================

Replace the above IP's with the following set of new IP's once the migration has completed successfully

================================================ 

mail.domain.com A  
69.175.99.245 (NEW IP)

Please note that you have to make these changes only if you are using any third party nameservers, if you are using WIPL's provided nameservers I.e. ns3.dnsracks.com/ns3.wiplon.com and ns4.dnsracks.com/ns4.wiplon.com then you don't have to make any changes.

***********************************************************************

In order to provide you with better performance & more stable servers we would be upgrading our mail server WHALE to heavy duty servers with Intel Xeon E31230 CORE Processors & minimum 8 GB RAM, The migration details for the servers are given below : 


Servers Impacted: WHALE.DNSRACKS.COM (SmarterMail Server) 

Why the need of Migration ? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 3 years running phase. Both of these servers have nearly completed their three years of operations and hence we feel its right time to move them to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Migration Description: During this time we will be migrating the data & sites to a new & powerful server with the following configuration :

Intel Xeon E31230 3.20 Ghz Processors (R) series 
8 GB ECC Ram
2 X 1 TB HDD

1 GBPS Port
 

Time The Migration would start at Morning 5.30 PM GMT 5.30 + (IST) time and would be completed by Morning 10:00 AM (January 25, 2011).

 

Migration Date : January 24, 2012 (Tuesday)

 

Maintenance Impact: As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of sites we would be migrating. We would be providing an exact time frame for the migration in next 24 - 72 hours, along with that you'll be required to change the IP's for your DNS Service as these would be changed as well. Please check the instruction set that would be followed in the next mail.

 

Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.


We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

 

Warm Regards,

 

Team WIPL


Read more »



Jan
17
RHINO SERVER Migration on January 24, 2012 (Tuesday)
Posted by Tanuj C :: WIPL on 17 January 2012 11:50 AM

Dear Customers, 

Update 2: 11:07 AM

 

The migration process has been successfully completed.

 

If you are using third party nameservers then replace the IP with the following.

================================================

These are the old IP's :

================================================

cp.domain.com A 75.126.30.3 (OLD IP)
helm.domain.com A 75.126.30.3 (OLD IP)
*.domain.com A 74.86.78.90 (OLD IP)
@.domain.com A 74.86.78.90 (OLD IP)
www.domain.com A 74.86.78.90 (OLD IP)
ftp.domain.com A 74.86.78.90 (OLD IP)

   

================================================

Replace the above IP's with the following set of new IP's once the migration has completed successfully

================================================ 

cp.domain.com A 173.236.125.58 (NEW IP)
helm.domain.com A 173.236.125.58 (NEW IP)
*.domain.com A 173.236.125.60 (NEW IP)
@.domain.com A 173.236.125.60 (NEW IP)
www.domain.com A 173.236.125.60 (NEW IP)
ftp.domain.com A 173.236.125.60 (NEW IP)

Please note that you have to make these changes only if you are using any third party nameservers, if you are using WIPL's provided nameservers I.e. ns3.dnsracks.com/ns3.wiplon.com and ns4.dnsracks.com/ns4.wiplon.com then you don't have to make any changes.

***********************************************************************

Update 1:

 

If you are using third party nameservers then replace the IP with the following IP once a next announcement from us stating completion of migration is released to you.

================================================

These are the old IP's :

================================================

cp.domain.com A 75.126.30.3 (OLD IP)
helm.domain.com A 75.126.30.3 (OLD IP)
*.domain.com A 74.86.78.90 (OLD IP)
@.domain.com A 74.86.78.90 (OLD IP)
www.domain.com A 74.86.78.90 (OLD IP)
ftp.domain.com A 74.86.78.90 (OLD IP)

   

================================================

Replace the above IP's with the following set of new IP's once the migration has completed successfully

================================================ 

cp.domain.com A 173.236.125.58 (NEW IP)
helm.domain.com A 173.236.125.58 (NEW IP)
*.domain.com A 173.236.125.60 (NEW IP)
@.domain.com A 173.236.125.60 (NEW IP)
www.domain.com A 173.236.125.60 (NEW IP)
ftp.domain.com A 173.236.125.60 (NEW IP) 

Please note that you have to make these changes only if you are using any third party nameservers, if you are using WIPL's provided nameservers I.e. ns3.dnsracks.com/ns3.wiplon.com and ns4.dnsracks.com/ns4.wiplon.com then you don't have to make any changes.

***********************************************************************

In order to provide you with better performance & more stable servers we would be upgrading our server RHINO to heavy duty servers with Intel Xeon E31230 CORE Processors & minimum 8 GB RAM, The migration details for the servers are given below : 


Servers Impacted: RHINO.DNSRACKS.COM  

Why the need of Migration ? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 3 years running phase. Both of these servers have nearly completed their three years of operations and hence we feel its right time to move them to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Migration Description: During this time we will be migrating the data & sites to a new & powerful server with the following configuration :

Intel Xeon E31230 3.20 Ghz Processors (R) series 
8 GB ECC Ram
2 X 1 TB HDD

1 GBPS Port
 

Time The Migration would start at Morning 8.30 AM GMT 5.30 + (IST) time and would be completed by evening 5:00 PM.

 

Migration Date : January 24, 2012 (Tuesday)

 

Maintenance Impact: As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of sites we would be migrating. We would be providing an exact time frame for the migration in next 24 - 72 hours, along with that you'll be required to change the IP's for your DNS Service as these would be changed as well. Please check the instruction set that would be followed in the next mail.

 

Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.


We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

 

Warm Regards,

 

Team WIPL


Read more »



Jan
17
OCTOPUS and BRAHMA SERVER Migration on January 25, 2012 (Wednesday)
Posted by Tanuj C :: WIPL on 17 January 2012 11:47 AM

Dear Customers, 

 

Update 2: 9:30 AM

 

Both the servers migration has been completed successfully.

 

If you are using third party nameservers then replace the IP with the following IP.

================================================

These are the old IP's :

================================================

cp.domain.com A 67.228.91.74 (OLD IP)
helm.domain.com A 67.228.91.74 (OLD IP)
*.domain.com A 67.228.93.56 (OLD IP)
@.domain.com A 67.228.93.56 (OLD IP)
www.domain.com A 67.228.93.56 (OLD IP)
ftp.domain.com A 67.228.93.58 (OLD IP)

  

================================================

Replace the above IP's with the following set of new IP's once the migration has completed successfully

================================================ 

cp.domain.com A 69.175.21.58 (NEW IP) --- WebsitePanel Users no need to change this
helm.domain.com A 69.175.21.58 (NEW IP) ---
WebsitePanel Users no need to change this
*.domain.com A 69.175.21.60 (NEW IP)
@.domain.com A 69.175.21.60 (NEW IP)
www.domain.com A 69.175.21.60 (NEW IP)
ftp.domain.com A 69.175.21.60 (NEW IP)

Please note that you have to make these changes only if you are using any third party nameservers, if you are using WIPL's provided nameservers I.e. ns3.dnsracks.com/ns3.wiplon.com and ns4.dnsracks.com/ns4.wiplon.com then you don't have to make any changes.

***********************************************************************

Update 1:

 

If you are using third party nameservers then replace the IP with the following IP once a next announcement from us stating completion of migration is released to you.

================================================

These are the old IP's :

================================================

cp.domain.com A 67.228.91.74 (OLD IP)
helm.domain.com A 67.228.91.74 (OLD IP)
*.domain.com A 67.228.93.56 (OLD IP)
@.domain.com A 67.228.93.56 (OLD IP)
www.domain.com A 67.228.93.56 (OLD IP)
ftp.domain.com A 67.228.93.58 (OLD IP)

  

================================================

Replace the above IP's with the following set of new IP's once the migration has completed successfully

================================================ 

cp.domain.com A 69.175.21.58 (NEW IP) --- WebsitePanel Users no need to change this
helm.domain.com A 69.175.21.58 (NEW IP) --- WebsitePanel Users no need to change this
*.domain.com A 69.175.21.60 (NEW IP)
@.domain.com A 69.175.21.60 (NEW IP)
www.domain.com A 69.175.21.60 (NEW IP)
ftp.domain.com A 69.175.21.60 (NEW IP)

Please note that you have to make these changes only if you are using any third party nameservers, if you are using WIPL's provided nameservers I.e. ns3.dnsracks.com/ns3.wiplon.com and ns4.dnsracks.com/ns4.wiplon.com then you don't have to make any changes.

***********************************************************************

In order to provide you with better performance & more stable servers we would be upgrading our servers OCTOPUS and BRAHMA to heavy duty servers with Intel Xeon E31230 CORE Processors & minimum 8 GB RAM, The migration details for the servers are given below : 


Servers Impacted: OCTOPUS.DNSRACKS.COM and BRAHMA.DNSRACKS.COM

Why the need of Migration ? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 3 years running phase. Both of these servers have nearly completed their three years of operations and hence we feel its right time to move them to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Migration Description: During this time we will be migrating the data & sites to a new & powerful server with the following configuration :

Intel Xeon E31230 3.20 Ghz Processors (R) series 
8 GB ECC Ram
2 X 1 TB HDD

1 GBPS Port
 

Time The Migration would start at Morning 8.30 AM GMT 5.30 + (IST) time and would be completed by evening 5:00 PM.

 

Migration Date : January 25, 2012 (Wednesday)

 

Maintenance Impact: As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of sites we would be migrating. We would be providing an exact time frame for the migration in next 24 - 72 hours, along with that you'll be required to change the IP's for your DNS Service as these would be changed as well. Please check the instruction set that would be followed in the next mail.

 

Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.


We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

 

Warm Regards,

 

Team WIPL


Read more »




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